INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Yes, the product you receive will be exactly as shown in the pictures on our website. We ensure that all product images accurately represent the item’s design, features, and specifications. However, slight variations may occur due to lighting or screen settings. If you have any concerns, feel free to contact our support team before making a purchase.
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Yes, we offer customizable gaming PCs. You can select components like the processor, graphics card, memory, and storage to build a system that fits your gaming needs.
Check Eligibility – Ensure the item is in its original packaging, unused, and within our return window ([X] days from delivery).
Request a Return – Visit our Returns & Exchanges page or contact our customer support team to initiate the return process.
Receive Return Instructions – We will provide you with a return shipping label and instructions on how to send the item back.
Ship the Item – Pack the product securely and drop it off at the designated shipping carrier.
Receive Refund or Replacement – Once we receive and inspect the returned item, we will process your refund or send a replacement as per your request.
All our gaming PCs come with a standard 1 month warranty, covering hardware defects. Extended warranty options are also available at the time of purchase.
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Orders are shipped all accross Pakistan, but we provide free delivery only in Punjab State.